Hp setup assistant mac no devices found

HP DesignJet printers
Contents:
  1. HP Printers - HP Easy Start Software Installation Fails (Mac) | HP® Customer Support
  2. HP Printers - Printer Not Found During Driver Setup (Windows)
  3. HP Printers - Network Scanner Connection Error (Mac)
  4. Step 1: Reset the print system

After the connections are complete, open the wireless setup by running the Wireless Setting application. Main installation screen shows the main Samsung Easy Wireless Setup page. Click Next , to start set up. Select the wireless setup method. For initial setup with a printer not connected to the network, select 'Using a USB cable option' , and then click Next. Example of selecting a wireless setup method.

Temporarily connect the printer to your Mac computer if you have not done so already, and then click Next.

HP Printers - HP Easy Start Software Installation Fails (Mac) | HP® Customer Support

Example of temporarily connecting the devices using the USB cable. The Installation Wizard searches for any connected devices and retrieves the wireless information. Check the USB connection between the printer and the Mac computer, and then click. Example of Checking the Device. A list of wireless networks that the printer can see appears. If your network does not appear, try the following:.

Make sure your wireless router or access point is broadcasting on the 2. Samsung printers do not currently have 5Ghz capability.

HP Printers - Printer Not Found During Driver Setup (Windows)

See if another wireless device can get a good signal at least 2 bars consistently in the same spot. Bear in mind that antenna strength varies between devices; if your laptop or phone is only able to get one bar of signal it is likely the printer will not be able to get a consistent signal at all. If you have verified there is a consistent good signal but the printer does not see the network, click Advanced Settings , and then enter your network information manually.

Example of searching for detectable wireless networks.


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Some help to resolve this would sure be appreciated. I read that the print jobs are remain in the queue and do not print.


  • HP Printers - HP Easy Start Software Installation Fails (Mac).
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  • HP Printers - Printer Not Found During Driver Setup (Windows) | HP® Customer Support?
  • HP Printers - Printer Not Found During Driver Setup (Mac).
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I suggest you to reset the printing system in the Mac OS. Please note that resetting the printer system will remove all the printer drivers.

Resetting the print system deletes all devices in the print queue. This includes both HP and non-HP devices. Add your printer to the list again as was done previously. Please add it as Airprint. I genuinely hope the issue gets resolved without hassles and the unit works great. Let me know the results.

The indicator light on the printer shows it is connected to the wireless network, but the Mac is unable to find it. I did notice that the print queue for that printer setup that was installed two days ago shows the older driver, 1. When I plugged in the USB cable so i can print and get back to work, up popped three additional printer queues.

Two identify a 2. I did not see an option for airprint in the printer setup assistant. You can see from the screenshot one of the queues indicates airprint and also indicates the 2.


  1. Step 1: Run the HP Print and Scan Doctor;
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  6. Thanks for your continuing help. I hope this information can help you help me find a solution.

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    HP Printers - Network Scanner Connection Error (Mac)

    I suggest you to remove and add the printer as Airprint in the Mac OS. This should take care of the issue. Check for multiple devices in the Printers list, and then remove any extra entries other than one in idle status. Printers and Scanner window with multiple names of a printer in the list.

    Step 2: Uninstall and reinstall the HP driver and software

    Remove the printer queue from the list of printers, and then add it again. Doing so creates a new printing session. Do not select an HP Fax driver. If your printer does not display in the list, make sure the printer is connected, turned on, has power, and is ready to print. Your new printer queue displays in the Printers list in an Idle status. No solution here. At step 2, number 4, there are no printers shown - no printer to add. The printer is identified as an Airprint printer. Once the USB cable is disconnected, the computer cannot find it. During the Easy Print install, the printer was not found on the wireless network, though the light indicated it was connected.

    How to Install a Wireless HP Printer in macOS - HP Printers - HP

    If your printer is not found on the Choose Your Product step, click My product is not listed for steps to connect the printer. Step 2: Uninstall and reinstall the HP driver and software Some HP software components might have installed incorrectly, even if the printer setup failed. Remove and reinstall the software to clear any possible issues. Disconnect the USB cable from the printer, if necessary. Under Programs or Programs and Features , click Uninstall a program to open the list of installed programs.

    Click the HP printer name to open the uninstall confirmation window, and then click Yes to complete the software removal.

    Step 1: Reset the print system

    Make sure the printer is turned on, cartridges are installed, and plain paper is loaded in the main tray. Go to This guided service automatically locates the correct print driver or app for your computer operating system version. Follow the instructions to download and install the driver or app. During the installation, select HP Smart or the full software option to get the most out of your HP printer, and then follow the steps to set up the printer connection.

    Try to print. If the issue is not resolved, continue to the next step. Step 3: Troubleshoot the printer connection.